COO

Operations Petah- Tikva, Israel Full-time

DESCRIPTION

  • Oversee daily business operations, customer service, and cross department processes.
  • Ensure smooth business operations and high quality of service.
  • Lead and implement strategic global initiatives for improvements and efficiencies to achieve business goals and operational excellence.
  • Set SLA’s and KPI’s for performance and growth.
  • Manage relationships with partners/vendors.
  • Managing global teams. 

REQUIREMENTS

  • 10+ years of experience in leading business operations and/or customer service teams.
  • Background from B2B SAAS global companies.
  • Passion for efficient processes, service, and customer satisfaction.
  • Strategic thinker with a proven track record of taking ownership and driving results.
  • Delivery-oriented, analytical mindset with a focus on KPIs.
  • High technical orientation.
  • Eagerness to impact with new processes and ideas.
  • Proficiency in English with excellent written and verbal communication skills.
  • Excellent problem-solving skills.
  • Excellent Leadership skills.
  • Background from service provider companies is a plus.


ABOUT WEBBING

Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

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