Operations Representative

Operations Petah- Tikva, Israel Full-time

DESCRIPTION

As an Operations Representative at Webbing, you will manage all customer backend setup in a Webbing-developed platform, consisting of multiple complexes and ever-evolving pricing and service modules.

You will:

  • Handle customer orders process.
  • Manage Webbing inventory.
  • Handle customer setup and changes.
  • Support Webbing agents with all requests and questions regarding the service, setup, and management platform.
  • Perform basic QA for new Webbing platform features.
  • Be a part of a cross departments projects.

Full- time position 

Working hours: 9:00-18:00 at the office in Petach Tikva

REQUIREMENTS

  • Proficiency in Hebrew and English with excellent written and verbal communication skills
  • Good skills with MS Excel (VLOOKUP, match, pivot)
  • Self-motivated with the ability to work independently, prioritize and meet deadlines.
  • Organized and detail orientated with excellent prioritization skills
  • Bachelor’s degree - a must
  • Experience in similar roles (Backoffice, Logistics) - an advantage
  • Experience with import/ export shipments - an advantage
  • Understanding of mobile roaming flows – an advantage
  • Knowledge with ERP systems -an advantage 

ABOUT WEBBING

Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

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