The BSS, Billing & Charging Manager is responsible for the end-to-end management of the organization’s Business Support Systems (BSS), charging platforms, and billing operations. This role covers the definition of price plans, management of billing cycles, resolution of balance mismatches, and ensuring accurate integration with all relevant network protocols for Voice, SMS, and Data services.
Key Responsibilities:
Define, implement, and manage price plans, packages, and charging models for consumer and enterprise customers.
Manage and monitor full billing cycles (Bill Cycle), including error handling, exception management, and reconciliation.
Troubleshoot and resolve balance mismatches, rating errors, and revenue assurance discrepancies.
Operate and maintain online charging systems (OCS/OCF) as well as offline billing systems.
Oversee mediation, CRM, and provisioning system integrations to ensure end-to-end billing accuracy.
Define and manage integration protocols and interfaces (Ro, Gy, Diameter, CAMEL, TAP, etc.) for Voice, SMS, and Data services.
Collaborate with finance, customer care, and network operations teams to ensure billing transparency, accuracy, and compliance.
Lead continuous improvement initiatives to optimize billing processes, reduce errors, and support new business models.
REQUIREMENTS
CRM & Billing Systems – Expertise in end-to-end customer lifecycle management, billing operations, invoice generation, dunning, and collections.
Mediation Systems – Skilled in handling CDR/EDR collection, normalization, aggregation, and distribution for rating and charging engines.
Rating & Charging – Strong knowledge of real-time (OCS/OCF) and offline rating engines, supporting Ro/Gy, CAMEL, and advanced charging rules.
Product Catalog Management – Experience in designing, configuring, and maintaining convergent product catalogs with complex tariff structures and bundles.
Subscriber Management – Hands-on knowledge of provisioning, profile management, entitlements, and integration with HLR/HSS/UDM.
ABOUT WEBBING
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
WHAT WE OFFER
Fully remote
An exciting and challenging workplace with great skill and knowledge development opportunities.
The opportunity to join a team of highly professional specialists in an international environment.
The opportunity for professional development within a reputable international innovative and growing company.
Our objective is to keep your organization and devices perpetually connected with innovative, high-quality, and scalable technology so that you can achieve your vision. We understand that you are looking for a long-term partner that meets your needs, technically and financially.
With our global distribution centers and dedicated account managers, we will make sure your technical setup and SIMs meet your deployment needs. With our 24/7 service team you’ll get the highest quality of around-the-clock service.
