Junior NOC Engineer

Network Riga, Latvia Full-time

DESCRIPTION

  • To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.
  • Communicate with Webbing customers directly and via mass communication tools.
  • Monitor the performance and capacity of mobile network and internal systems using a variety of tools.
  • Coordinate and communicate issue, incident and event handing within Webbing internal teams and vendors.
  • To track and document all issues and resolutions in detail.
  • Hybrid mode with options to work night shifts from home

REQUIREMENTS

  • Fluent written and verbal English communication skills- must
  • Degree in Telecommunications or IT (studies can still be in progress) - must
  • Ability to work in shifts - must
  • Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) will be considered an advantage.
  • Problem – solving skills.
  • Interest in mobile technologies, IoT and technologies in general.
  • Strong personal drive and great desire for self-learning.
  • Accuracy and a high sense of responsibility.

ABOUT WEBBING

Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

WHAT WE OFFER

  • An exciting and challenging workplace with great skill and knowledge development opportunities.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • The opportunity for professional development within a reputable international innovative and growing company.
  • Salary level: 1400-1600 EUR gross
  • Social benefits
  • 200 EURO monthly Wolt food allowance
  • Medical insurance
  • Free mobile services with Tele2
  • Car parking spot
  • Team events
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